Our Services
Client Relationship Building & Invoice Collection
We are an extension of your company, preserving and extending the positive relationship with your customers by providing solutions for past due debts that present your company as a partner and treats the client with empathy and respect.
Ethical, Effective Communication
We communicate via phone, email and text with the utmost professionalism, always keeping in mind that, as virtual representatives of your company, intgrity of your brand and continuing positive relationships are key.
Pricing Plans
Learn more about our afforable pricing plans for small businesses
As a small business owner, I wear many hats. The invoice collection hat is my least favorite! By partnering with All Positive Points, I reduced my outstanding invoice amounts and set up pro-active pre-payment plans. Highly Recommend!
-Jennifer
Welcome to our Client Relationship Building & Invoice Collection Services!
At All Positive Points, we understand that maintaining strong client relationships is the backbone of any successful business. We take pride in offering comprehensive solutions that not only foster positive connections with your clients but also ensure timely and efficient invoice collection.
Client Relationship Building:
Building lasting relationships with your clients is our priority. Our team of dedicated professionals is committed to understanding your unique needs and preferences, allowing us to tailor our services accordingly. With a personalized approach, we ensure that your clients feel valued and appreciated throughout their journey with your company.
Invoice Collection:
Timely invoice collection is vital for maintaining a healthy cash flow and ensuring the smooth operation of your business. Our Invoice Collection services are designed to streamline this process, providing you with peace of mind while recovering outstanding payments.
Key features of our Invoice Collection services include:
1. Persistent and Professional Approach: Our dedicated team employs a persistent yet professional approach to invoice collection. We understand the importance of maintaining a positive brand image and prioritize respectful communication with your clients.
2. Negotiation and Payment Plans: We are skilled negotiators and can work closely with your clients to establish reasonable payment plans in cases where they may be facing financial challenges.
3. Transparent Reporting: You can trust us to provide transparent and accurate reporting on the status of invoice collection efforts. We keep you informed every step of the way, giving you full visibility into the process.
Contact us today for more information.
Ethical, Effective Communication
Your virtual collection professionals are skilled negotiators. They can identify potential roadblocks to repayment and work with your clients to find mutually agreeable solutions, such as payment plans or settlements.
Key features of our Client Relationship Building services include:
1. Effective Communication: We believe that open and transparent communication is the foundation of any successful partnership. Our team excels in maintaining consistent and responsive communication with your clients, addressing their queries and concerns promptly.
2. Empathy and Understanding: Our empathetic approach enables us to connect with your clients on a deeper level. By understanding their challenges and goals, we can deliver solutions that cater to their specific requirements.
3. Conflict Resolution: In the event of disputes or challenges, we act as intermediaries, facilitating amicable resolutions that preserve the integrity of the client-business relationship.
4. Automated Reminders: Through the use of cutting-edge technology, we automate invoice reminders, ensuring that your clients receive timely notifications regarding their payment obligations.
5. Personalized Follow-ups: We go the extra mile to keep your clients engaged and satisfied. Our personalized follow-up strategies ensure that your clients feel valued and appreciated at every stage of their engagement with your company.
Contact us today for more information.
Pricing Plans
We are not a collection agency. We are an assistant that you hire to handle the responsibility of collecting on past due invoices and to get your billing process on track. The best time to create payment plans or advanced deposits is when your client needs your company. Don't wait until the project is over, causing you to spend precious time chasing the client for payment. Our services include assisting with contract terms to establish appropriate payment milestones, a stop-work policy for non-payment, and other tools to keep the payments on track so you can focus on your business.
Plans include contingency fees, flat fees, or hourly fees, depending on the needs of your business. Contact us today so that we can customize a package that fits your needs and budget.
About us
All Positive Points is a virtual assistant service based in Cincinnati, OH. Our mission is to provide top-notch support to small businesses who need help with invoice payment, keeping projects funded, and collecting on past-due invoices. Our team of experienced professionals is dedicated to communicating in a professional and friendly way with a positive attitude. We pride ourselves on our attention to detail, reliability, and collection rates. Whether you need help with past due invoices, setting up payment plans, securing additional payments throughout the life span of the project, we're here to help you succeed.
Connect with Us
Use the contact form below to get in touch with our team. We are here to answer any questions you may have and provide you with top-notch virtual assistant services.